Terms and Conditions

Rocket Shala – Terms & Privacy Policy

Payments

All purchases are charged to your card via a secure third-party payment provider.
Rocket Shala does not store full card details.
Recurring membership payments are charged automatically according to the terms below.

1. Passes & Memberships

Clipcard – 10 Classes, 10 Intro Classes & 5 Classes

  • Valid for (180 days, 60 days & 90 days) from the purchase date.

  • Classes must be cancelled at least 2 hours before the class starts to avoid losing a clip.

  • Cancellations are made via your personal profile on our website or app.

  • This pass is personal and non-transferable.

Introcard – 3 Classes

  • Can be purchased only once per person.

  • Valid for 14 days from the date of purchase.

  • Classes must be cancelled at least 2 hours before start to avoid losing a clip.

  • This pass is personal and non-transferable.

Memberships – Monthly & 4 Classes per Month

  • Activates on the purchase date and is non-refundable.

  • Minimum commitment: 3 months with automatic monthly payments, charged to your saved card via our secure payment provider.

  • Cancellations must be made with 30 days’ notice, valid from the current payment month + 30 days.

  • If a booked class is not cancelled at least 2 hours before start, a no-show fee of 40 DKK will be added to your next payment.

30 Days Unlimited

  • Provides unlimited access to all in-studio classes.

  • Activates on the date of purchase.

  • Non-refundable and personal.

  • Classes must be cancelled at least 2 hours before start to avoid losing a day on your product.

Events

  • Event bookings are non-refundable, but you may transfer your ticket to another person.

2. Class Cancellation Policy

  • Classes with fewer than 2 participants may be cancelled up to 2 hours before start.

  • Morning classes (starting at 09:00 or earlier) may be cancelled the evening before, no later than 22:30.

  • Participants will be notified by email.